Installateur Hub
Importance of Rebooting After Fault-Inducing Tests
When testing for faults on zappi, it is critical to follow a specific procedure to ensure the unit operates correc...
Mounting Points and Drilling Guidance for the zappi
The zappi offers two mounting options: wall mounting and post mounting. This guide provides comprehensive instruc...
Understanding the 60/70V Floating Voltage Issue with TIS Testers
In this article, we aim to clarify a common query raised by installers regarding a 60V reading when using certain tes...
Understanding Why You Cannot Daisy Chain zappi Together
Electric Vehicle Supply Equipment (EVSE) charge points, such as the zappi from myenergi, are designed to provide effi...
Understanding Different Types of RCDs and Their Importance in EVSE Chargers
Residual Current Devices (RCDs) play a crucial role in ensuring electrical safety by quickly disconnecting the power ...
myenergi Installer Test Box
In this article:
Overview
The Test Box
Test Procedures
Overview
This EVSE test box can be used to test the zap...
Installer Tests to be Conducted Post-Installation, Exceeding Regulatory Requirements
Overview
The below tests are additional to any tests that may be required by your local electrical and wiring regulat...
Installation of conductor cable (zappi 2.1)
Warning: Only Applicable to Zappi 2.1 Charge Points (Models with 'H' in their Model Number)
We have identified multip...
How to Update Firmware on a Zappi 2.0 or Eddi V1 with an Installed Ethernet Adapter
When upgrading the firmware on a zappi 2.0 or eddi V1 that has an Ethernet adapter board installed, the process is...
Understanging the Zappi versions and "PEN Fault" detection
Overview
As well as the different power ratings, colour options and the choice of tethered or untethered, myenergi al...
What height can a Zappi be mounted at?
Overview
When installing a Zappi charger, several requirements must be considered, including the height of the Electr...
Understanding what cable size should be used for zappi
Warning: The information provided below is for guidance only. Myenergi products should only be installed by trained p...
Understanding and Fixing Single Phase Operation in 3 Phase Zappi Models
Overview
When a 3-phase Zappi charger is observed to operate exclusively on a single phase, this situation is typical...
Understanding Harmonics in zappi
Overview
The zappi operates as a single-phase AC charger, which has implications for its harmonic data characteristic...
Understanding Looped Supplies: Compatibility with the zappi
In this article:
Overview
What do you need to do?
No EV charger should be fitted to a looped supply without prior au...