V5 Firmware - Updating a hub with a serial number starting with a "1" – myenergi

Double check the serial number of your hub.

If is starts with a "2" then please follow the instructions at this link: V5 Firmware - Updating a hub with a serial number starting with a "2"

If is starts with a "1" then please continue with the instructions below:

Important

Before starting the update we recommend that all devices are set to use the radio channel 1 or 4.

V5 includes a change to radio channels which may mean they cannot talk to the hub once the hub firmware is updated. Once all devices are updated it should be possible to use one of the other channels if needed.

Updating the firmware on the hub

To make sure you have the latest firmware on your hub

Unplug the power to the hub
Press and hold the download button
Plug the power back in again while continuing to hold the download button
Keep holding the button down until power light will turn yellow, then release the download button
The power light should now change to green and the “server” LED should now turn white for up to a minute (although this may take a lot longer if the server is heavily loaded – please be patient).

When the firmware on the hub as been updated the server light will return to blue or green.

Download the new device firmware

The next step is to download the device firmware images to the hub so that they can then be transferred to your zappi or eddi.

Briefly press the "download" button
The "server" LED should now turn white - potentially for 2-3 minutes - as the new firmware is downloaded
Once the firmware is downloaded the server LED will return to blue or green