At myenergi, we are committed to providing exceptional customer support. To ensure you receive assistance promptly and efficiently, we offer two primary contact methods:
Phone Support
For immediate assistance, our support team is available via phone:
- GB: 0333 300 1303
- NI: 028 204 40606
- ROI: 01 200 3003
- AU: 1300 743 443
- NL/BE/LX: (+31) 085 400 55 22
- DE: 0221 84644 555
Please have your device details and email address ready when calling to help us assist you efficiently.
Ticket Form
For non-urgent queries or detailed assistance, submit a support ticket via our Support Form.
Provide your contact details, device information, and a description of the issue. Our team will review your request and respond as soon as possible, with updates sent via email.
Important Notice
We no longer accept support requests via our legacy email address support@myenergi.com. To learn more about this change, please read our detailed article.
We can only assist you if you contact us via phone or our support form. These are the only approved methods for reaching our team to ensure efficient service.
We are dedicated to making your myenergi experience as smooth as possible. Whether you call us or submit a ticket, our knowledgeable support team is here to help.