First make sure you have updated the hub's firmware
Then make sure that the latest firmware images for the zappi are downloaded to your hub
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Briefly press the download button. When the button is released the “server” LED turns white and the “power” LED will remain green.
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The “server” LED will remain white while the new images are downloading
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Once the download is complete the server light will turn blue or green again (please note that this could take up to an hour to complete)
If the “power” LED is white then the hub is in diagnostic mode. Press the download button again to return the hub to normal operation
Updating the firmware on your zappi 2
Once the latest firmware images have been downloaded to the hub, to upgrade the firmware
- Press the left hand (“pizza box”) button so that the screen shows the Main Menu
- Use the down arrow and + button to select “Other Settings…” (the bottom menu item, not Charge Settings) and then “Advanced…”
- Enter the passcode (default is 0 0 0 0)
- Select “System…”
- Select “Download Firmware…”
The display will change to the "bootloader" menu and then you should see a counter showing the progress of the firmware installation. There are two parts to download so zappi will reboot once it reaches 2/2 100%
Comments
5 comments
This seems very convoluted! I'm a technology professional and I would expect
a) to be able to initiate it from the app
b) it to be possible as a single step initiated from the Zappi (fair enough, once connected to a hub, though I was disappointed the hub isn't on a module built into the Zappi....)
Two-step download seems unnecessarily complex.
This does not work for me. I've followed the instructions and updated the hub, but when I try to download the Zappis latest firmware, it just hangs on the MyEnergi Loader screen and doesn't progress. Any ideas please people.
The same is happening for me.
But now works but only after updating the Hub again first.
I tried updating the hub several times, but it still doesn't work,!
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