When you register your hub in the myenergi app or the online account (myaccount.myenergi.com) you will need the unique registration code from your eddi or zappi.
This code is found on the Information Screen 2
I can't find the registration code / the code is not displayed
If the registration code is not displayed on the Information Screen 2, there are two possible causes
- The hub is not paired to the eddi or the zappi,
Checked the Linked Devices menu to check that the hub is listed.
If not, then you need to pair the hub to the zappi / eddi
- The hub is paired, but it's not connected to the internet
Check that the server light on the hub is blue
If it's red or not lit then make sure your hub is connected to your router, the power light on the hub is green and you have an internet connection
If it's green then the hub is already registered