Released 02/09/2021 - Previous version 3.051
This update is only for hub with a serial number starting with a "1" (eg 12345678)
Instructions on how to update the firmware on your hub and other myenergi devices can be found
-> here <-
This update required to fix a bug in the code that deals with the “zappi red light” issue - where communications from the zappi to the hub are lost, even though the zappi is still receiving data from the hub.
The hub firmware was previously updated to transmit the details of which devices it was hearing so that the zappi would reset its radio if it stopped transmitting. Unfortunately the fix on the hub only worked if there were two or more devices connected to the hub.
With this firmware update we are updating the way that the hub manages firmware versions. This means that if you look at the “hub versions” screen on the zappi or eddi, the hub version will not be listed - instead a blank line will appear where the hub version was previously listed
The hub firmware version can still be checked in the “Settings” screen in the app (here showing version 3.077)
Or on the “My devices” page in the online account (myaccount.myenergi.com)
Since installing a GivEnergy ac battery and eufy doorbells I had issues with my zappi comms to hub. Could this be radio link signal interference from either or both these additional pieces of equipment.
[Ed - That certainly seems like a strong possibility. Perhaps try moving the zappi and hub onto channel 4]
Hub serial number starts with a 1
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