In this article:
For myenergi devices to talk to the server, they need to know the IP address to connect to. This should be set automatically but it can be checked on the menus on the zappi
How to check
To check, you need to go to the zappi and follow the instructions below. If one set of instructions doesn't work, try the other as it may vary depending on your firmware.
Navigate to the Advanced -> System - Make a note of the Cloud: IP Address
Navigate to the Advanced -> Linked Devices > Devices > HUB >Make a note of the Cloud: IP Address
Thank you for reading this help centre page and taking an interest in the myenergi product range.
If you have any further issues or wish to speak with us directly please see below methods.
(+44) 333 240 5565
Monday-Friday 9 am - 5 pm