Skip to main content
Help Centre (EN) Help Centre home page
Submit a request
Sign in
Deutsch (Deutschland) Nederlands (Nederland)
  • Submit a request
  1. Help Centre (EN)
  2. eddi
  3. Troubleshooting

Troubleshooting

  • Fault Codes
  • See all sections...
  • Providing Feedback on myenergi Products
  • Understanding the myenergi Ecosystem Devices Limit
  • Reconnecting Your myenergi Device After Changing Wi-Fi Provider
  • App data not logging correct after firmware update? (eddi v1)
  • How to Factory Reset eddi
  • The power diverted to the heater is less than expected
  • Troubleshooting Surplus Power Not Being Used Despite Correct Export Power Display on the eddi
  • Troubleshooting Surplus Power Not Being Used on the eddi
  • Troubleshooting Blank Display and Power-On Indicator on the eddi with Heater 1 Indicator Lit
  • Troubleshooting a Blank Display and Power-On Indicator on the eddi
  • Water Cold but Max Temp Reached and the heater output indicator (blue) is lit
© MYENERGI LTD 2025 - Registration No. 10261262 - VAT No. GB248171011