How to Update Firmware on a Zappi 2.0 or Eddi V1 with an Installed Ethernet Adapter

When upgrading the firmware on a zappi 2.0 or eddi V1 that has an Ethernet adapter board installed, the process is slightly different compared to the standard update method via the hub. With the Ethernet board in place, these devices will no longer retrieve firmware updates through the myenergi hub but will instead directly connect to the server to download updates. This article provides a detailed guide on how to perform this firmware update effectively.

Why Does the Process Change with the Ethernet Adapter?

The Ethernet adapter board offers a direct network connection to the internet, bypassing the hub's need to manage firmware updates. As a result, the update mechanism is adjusted to allow for direct communication with the myenergi servers. This offers greater convenience but requires manual input of server details in some cases.

Step-by-Step Guide to Updating Firmware

To ensure the firmware update process runs smoothly, follow these steps:

1. Run the Bootloader

   • Navigate through the device’s menu by selecting:
     • Other Settings > Advanced > System > Bootloader.
   • This will initiate the bootloader, which is the system that manages firmware updates for the device.

2. Configure the Cloud IP

   • In the bootloader menu, find the option labelled CloudIP.
   • Change the IP address to 99.83.15.72 / 15.197.78.131. This is the myenergi server's IP, which will facilitate the firmware download directly.

   Important: Please be aware that the IP address provided here is subject to change over time. It is important to verify the current IP address before proceeding. You can do this by using the nslookup command on a Windows machine:

   • Open the Command Prompt on your Windows device.
   • Type nslookup firmware.myenergi.online and press Enter.
   • This will return the most up-to-date IP address for the firmware server.

3. Update the Firmware

   • Once the CloudIP has been set correctly, return to the bootloader menu and select the option to update the firmware.
   • The device will now connect directly to the myenergi servers and download the latest firmware available.

Benefits of Using the Ethernet Adapter for Firmware Updates

The primary advantage of using an Ethernet adapter is the direct connection to the internet, which eliminates the dependency on the myenergi hub for firmware updates. This results in potentially faster updates, as the device can immediately check for and download new firmware directly from the server.

Troubleshooting Tips

• Firmware not updating: Ensure the CloudIP address is correct. As mentioned earlier, the IP address can change, and an incorrect IP will prevent the device from downloading updates.
• Network issues: If the zappi or eddi is having trouble connecting to the server, check your local network settings. Ensure that the Ethernet cable is properly connected and that the device has internet access.
• Checking for updates: If you’re uncertain whether the update has been successful, you can check the current firmware version in the system settings.