Troubleshooting Wi-Fi Connectivity After a Factory Reset

When performing a factory reset on your device, it’s crucial to follow the steps carefully to ensure a smooth reinstallation process. One common issue users face is Wi-Fi connectivity problems post-reset. This article will guide you through the process to help you avoid this issue and troubleshoot if it occurs.

After completing a factory reset, your device goes through an installation wizard to set up essential configurations, including connecting to Wi-Fi. If you rush through this process and skip steps, especially the Wi-Fi setup, the device may not have enough time to reconnect to your network. This can cause the device to switch to an offline state, preventing it from connecting to the internet.

Step-by-Step Guide to Avoid Wi-Fi Issues

 

  • Complete the Installation Wizard
    Complete the Installation Wizard
    After a factory reset, the installation wizard guides you through setting up your device. Follow each step carefully and do not rush through the process.
  

 

  • Do Not Skip Wi-Fi Setup
    When you reach the Wi-Fi setup step, ensure you allow the device sufficient time (~10 seconds) to detect and connect to your Wi-Fi network. Do not press "Skip" if you want the device to connect to the internet.

 


(Display shown applies to eddi, your display may be worded differently) 

 

  • Allow Time for Reconnection
    After selecting your Wi-Fi network and entering the password, there is typically a delay of about 10 seconds for the device to reconnect. 

NOTE: This delay is standard across all devices and not specific to any particular model.

 


(Display shown applies to eddi, your display may be worded differently) 

Conclusion

By carefully following the installation wizard and allowing time for your device to reconnect to Wi-Fi, you can avoid most connectivity issues after a factory reset. If problems persist, the troubleshooting steps provided should help you resolve any remaining issues.

Remember, patience is key during the setup process. Allow your device the necessary time to establish a stable connection to your Wi-Fi network.

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