Kia and Hyundai vehicle owners have reported issues with overheating charging sockets. This issue has raised concerns among electric vehicle (EV) users who rely on efficient and safe charging solutions for their vehicles.
The Root of the Problem
The overheating issue has been addressed in a Technical Service Bulletin (TSB) issued by the manufacturers. According to the bulletin, the problem stems from excessive temperatures at the Combo Charger Inlet Module Assembly within the vehicle, which affects the High Voltage Battery (HVB) charging process.
Recommended Actions for Vehicle Owners
For vehicle owners experiencing this issue, it is advisable to contact an authorised Kia or Hyundai service centre to address the problem. By referring to the relevant reference number provided in the TSB, technicians can effectively resolve the issue. This proactive approach will help ensure that your vehicle's charging system operates safely and efficiently.
Accessing the Technical Service Bulletins
For detailed information about the specific issues and resolutions, vehicle owners can refer to the manufacturer's Technical Service Bulletins using the links below:
- Kia Technical Service Bulletin: Access Kia TSB
- Hyundai Technical Service Bulletin: Access Hyundai TSB
Reassurance
It's important to note that this issue is unrelated to myenergi products, such as the zappi, which remain safe and compliant with all relevant safety standards. The zappi continues to provide reliable charging for EVs without contributing to this overheating problem.
myenergi products are designed to meet stringent safety and performance standards, ensuring that customers can continue to use their charging solutions with confidence.
Commitment to Safety and Performance
For further assistance or inquiries, we encourage customers to reach out to their local Kia or Hyundai service centre or contact us directly for support.