Updating Wi-Fi Network

Learn how to update the Wi-Fi network saved on your zappi GLO using the Installer Assistant App or myenergi Customer App.

myenergi

zappi GLO · Wi-Fi settings

Update your zappi GLO Wi-Fi network

Changed your home Wi-Fi network or password? Follow the steps below to update the Wi-Fi connection saved on your zappi GLO.

zappi GLO Two ways to update Step-by-step guide

Choose your method

How would you like to update Wi-Fi?

Select the app you want to use. We will guide you through the process one step at a time.

Installer Assistant App

Follow the steps

Step 1 of 8

Installer Assistant App · Step 1

Reboot your zappi GLO

Reboot the zappi GLO before starting the Wi-Fi update.

A quick check

Before you start

A few things to check before updating your zappi GLO's Wi-Fi settings.

  • ✓ Have your Wi-Fi details ready.
    You will need to select your Wi-Fi network and enter its password.
  • ✓ Reboot your zappi GLO.
    The instructions for both methods begin by rebooting the device.
  • ✓ Using the Customer App?
    You must be physically near your zappi GLO because this method uses Bluetooth pairing.
Which method should I use?

The Installer Assistant App can be used during or after installation. The myenergi Customer App method is for updating Wi-Fi after installation.

Need more help?

Contact myenergi Support

If you are still having trouble updating your zappi GLO's Wi-Fi, our Support team can help.

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Submit a support request

Contact our Support team if you need further assistance.

Contact Support →
GLO

Using a zappi GLO?

When contacting Support, include your zappi GLO serial number and explain which step you are having difficulty with.

myenergi · zappi GLO Wi-Fi support

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