The Installer Assistant App
The myenergi Installer Assistant App is an essential tool for professional installers working with myenergi products. It provides guidance to help you configure products, complete installations and support a smooth customer handover.
The Installer Assistant App is required to commission zappi GLO. Make sure you have downloaded the app and created your installer account before starting the commissioning process.
Why use the Installer Assistant App?
The app has been designed to help professional installers work confidently with myenergi products and access useful installation guidance when they need it.
Installation guidance
Access guidance and workflows to help you through the installation and configuration of myenergi products.
Product configuration
Use the app to support the setup and commissioning process for compatible myenergi products.
Customer handover
Help provide a clear and consistent experience when completing an installation and handing the system over to your customer.
Download the app
The Installer Assistant App is available for Android and Apple devices. Download it using the relevant link below.
Android devices
Download the myenergi Installer Assistant App from the Google Play Store.
Apple devices
Download the myenergi Installer Assistant App from the Apple App Store.
Before you begin
Download the app to your mobile device and make sure you have access to the email address you want to use for your installer account.
How to create your installer account
Once you have downloaded the app, follow the steps below to create your account and get started.
Download the app
Download the Installer Assistant App from the Google Play Store or Apple App Store using the links above.
Open the app and create an account
Open the Installer Assistant App on your mobile device and select Create an account.
Enter your details
Complete the registration form with your email address, name and company name.
Verify your email address
A verification code will be sent to your email inbox. Enter the code in the app to verify your email address. You will then be asked to select your country and create a password for future secure login.
Accept the terms and conditions
Read and accept the Terms and Conditions and Privacy Notice to complete the account creation process.
Watch the setup guide
Watch the video below for a walkthrough of the Installer Assistant App and the account setup process.
Installer training
Build your confidence with myenergi products
Installer training is optional, but strongly recommended. It can help you develop your knowledge and confidence when configuring myenergi products and delivering the best possible experience for your customers.
Need further assistance?
If you experience problems downloading the app, creating your account or using the Installer Assistant App, contact the myenergi Support Team.