Gridpay Auto Schedule is a smart charging feature that automatically manages your EV charging. It helps support the electricity grid while making use of cheaper electricity and periods when more renewable energy is available.

Rather than setting up individual charging schedules yourself, you simply tell the app how much charge you need and when you need it. Gridpay handles the rest.

Gridpay Auto Schedule lets you help the electricity grid every time you charge, not just during peak events.

Getting started involves four simple steps:

1. Opt in through the settings in your myenergi app.
2. Tell Gridpay how much charge you need.
3. Tell Gridpay what time you need the charge by.
4. Earn £10 in rewards each month for your participation.

Once your preferences are set, Gridpay Auto Schedule plans your charging automatically.

Gridpay Auto Schedule needs two pieces of information to plan your charging:

Once you save your preferences, Gridpay Auto Schedule works out when to charge your vehicle based on your tariff and the available charging opportunities.

Sometimes you may need to charge your vehicle immediately rather than wait for the automatic schedule.

In these situations, use the Boost Now button in the myenergi app to request an immediate charge.

If you need additional charge, you can use Boost Now directly from the app.

How much will I be rewarded?

You will earn £10 every month you use Gridpay Auto Schedule.

When will I receive my rewards?

Your rewards will be added at the end of every month that you use Gridpay Auto Schedule.

You can redeem your rewards once your reward balance is more than £10.

How will I receive my rewards?

1. At the end of each month that you have participated, you will receive an email.
2. The email will contain a link to your Gridpay Rewards account.
3. From your rewards account, you can redeem your rewards via bank transfer.
4. You will be asked to provide your bank details when you cash out.

You can access your Gridpay Rewards page at any time.

What if I have a two-rate tariff?

Gridpay Auto Schedule automatically schedules charging during your cheapest available window. On a two-rate tariff, this will typically be your overnight off-peak period.

What if I have a tariff with multiple cheaper periods?

For tariffs with multiple lower-cost periods, such as dynamic tariffs, Gridpay will select one of these windows to optimise your charging.

Can I combine Gridpay Auto Schedule with a smart tariff?

No. Gridpay Auto Schedule is not compatible with smart tariffs such as Intelligent Octopus Go.

Smart tariffs already adjust your charging and may be participating in grid services on your behalf.

Why can't I change the charge mode?

When Gridpay Auto Schedule is enabled, your zappi is automatically set to ECO+ mode.

This ensures your vehicle charges during your cheapest available times, helping you benefit from lower energy costs.

What is Managed Mode?

Eligible devices are also being moved to Managed Mode. This allows myenergi to better control your device under Gridpay.

Managed Mode behaves the same as ECO+, but some controls on the zappi 2.1 screen are locked so they do not interfere with Gridpay charging. Managed Mode improves the reliability of charging in Gridpay.

How do I opt out?

You can deactivate Gridpay Auto Schedule directly in the myenergi app.

1. Open the myenergi app.
2. Open Settings.
3. Select Gridpay.
4. Select Deactivate.
5. Follow the on-screen steps to complete the process.

What if I cannot see Gridpay Auto Schedule in my app?

First, make sure you are using the latest version of the myenergi app.

1. Visit your device's App Store or Google Play Store.
2. Check whether an update is available for the myenergi app.
3. Install the latest version if an update is available.
4. Open the myenergi app and check whether Gridpay Auto Schedule is available.

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