If your libbi displays Code 162 / W11: LN Reverse, this indicates that the live and neutral connections have been reversed in the grid supply plug.
What does this mean?
This message means that the live (L) and neutral (N) wires in your mains supply have been connected the wrong way around. In other words, the electrical polarity is reversed. This usually happens due to an incorrectly wired plug, socket, or extension lead supplying power to your libbi.
While this isn’t a fault with your Libbi itself, it’s important to have the wiring checked and corrected by a qualified electrician before continuing to use the unit. Operating the system with reversed connections can affect safety and performance.
Troubleshooting Steps
WARNING
DO NOT complete these troubleshooting steps, unless you are a qualified electrician or installer.
- Check the polarity of the grid supply.
- Correct any mistakes in wiring.
If your libbi still displays Code 162 / W11: LN Reverse, please contact the myenergi Technical Support Team for further assistance.