Connecting your myenergi device, such as a zappi, eddi, or libbi, to Wi-Fi enables it to communicate with the myenergi cloud, allowing remote monitoring, updates, and optimised energy usage. This guide will walk you through the steps required to connect your device to a Wi-Fi network.
Requirements
- A compatible myenergi device with Wi-Fi capabilities.
- A 2.4GHz Wi-Fi network (5GHz networks are not supported by myenergi devices).
- Your Wi-Fi network’s SSID (name) and password.
- Ensure your router's security settings are configured to WPA2 encryption for a secure and stable connection.
As a best practice, it is advisable to perform a reset before changing your Wi-Fi settings or setting up the device. This ensures that the Wi-Fi module is refreshed and prepared for the new configuration.
Step-by-Step Guide
Video Instructions
Menu Map Based Instructions
Navigate to: Other Settings > Internet > Wi-Fi > Wi-Fi Config…
If Wi-Fi is turned off, select it and press the +/TICK button to enable it. This may take a few seconds to update.
Scroll down to Access Point, which should be set to On by default. If it is set to Off, select it and press the +/TICK button to turn it on.
Press the Menu button to return to the Wi-Fi menu. Make a note of the SSID and Password or take a photo for your reference.
You will need the Wi-Fi password for the next steps. Note:
On your iPhone, navigate to Settings > Wi-Fi and select the myenergi network that matches your device's display.
When prompted, enter the passcode you noted from your myenergi device.
After entering the password, your phone/tablet should launch a web browser and take you to the Wi-Fi setup page. If not, open a web browser and enter 192.168.4.1.
Requirements: The password must be a minimum of 8 characters long and include a combination of uppercase and lowercase letters, as well as digits.
Remember this password, as you will need it to modify Wi-Fi settings in the future.
Wait approximately 5-10 seconds for your password to change and the webpage to refresh.
On the webpage, select your home Wi-Fi network from the Detected Networks list and enter your home Wi-Fi password. Then, press Connect.
It is generally advisable to leave the “Show IP Settings” option unticked unless you need to assign a fixed IP address for your myenergi products.
Wait for about 15 seconds for the connection to establish.
To ensure the Wi-Fi is successfully connected, verify the following:
Check the settings webpage to confirm that “Connected” is displayed as True and zappi displays Connected.
If the connection screen does not appear, ensure that your phone or computer remains connected to the myenergi access point, Ie you have not moved too far from the myenergi product.
Navigate to: Other Settings > Internet > Wi-Fi > Wi-Fi Config…
If Wi-Fi is turned off, select it and press the +/TICK button to enable it. This may take a few seconds to update.
Scroll down to Access Point, which should be set to On by default. If it is set to Off, select it and press the +/TICK button to turn it on.
Press the Menu button to return to the Wi-Fi menu. Make a note of the SSID and Password or take a photo for your reference.
You will need the Wi-Fi password for the next steps. Note:
On your Android Phone, navigate to Settings > Wi-Fi and select the myenergi network that matches your device's display.
When prompted, enter the passcode you noted from your myenergi device.
A new window will prompt you to create a password to secure the Wi-Fi settings.
After entering the password, your phone/tablet should launch a web browser and take you to the Wi-Fi setup page. If not, open a web browser and enter 192.168.4.1.
Requirements: The password must be a minimum of 8 characters long and include a combination of uppercase and lowercase letters, as well as digits.
Remember this password, as you will need it to modify Wi-Fi settings in the future.
Wait approximately 5-10 seconds for your password to change and the webpage to refresh.
On the webpage, select your home Wi-Fi network from the Detected Networks list and enter your home Wi-Fi password. Then, press Connect.
It is generally advisable to leave the “Show IP Settings” option unticked unless you need to assign a fixed IP address for your myenergi products.
Wait for about 15 seconds for the connection to establish.
To ensure the Wi-Fi is successfully connected, verify the following:
Check the settings webpage to confirm that “Connected” is displayed as True.
Warning: If the connection screen does not appear, ensure that your phone or computer remains connected to the myenergi access point, Ie you have not moved too far from the myenergi product.
1. Access the Wi-Fi Menu:
Navigate to the Wi-Fi option on your Myenergi product. If the Wi-Fi setting is currently Off, select it and press the +/TICK button to enable it.
2. Activate WPS:
Once Wi-Fi is turned on, select the "WPS Activate" option from the menu.
3. Press the WPS Button on Your Router:
When prompted, locate and press the WPS button on your router. Please note that the location of the WPS button may vary depending on the router model.
4. Confirm Connection on Your Myenergi Product:
Return to your Myenergi product and press the +/TICK button to initiate the connection.
5. Wait for Connection:
Monitor the screen on your Myenergi product until it displays "Connected," indicating that the Wi-Fi setup is complete.
If the connection does not succeed on the first attempt, press the WPS button on the router again and activate WPS on your Myenergi product to retry the connection.
6. Connection Confirmation:
Once the display reads "Wi-Fi Connected," your Myenergi product is successfully connected to your router.
Troubleshooting Wi-Fi Connection Issues
If you encounter difficulties connecting your myenergi device to Wi-Fi, try the following troubleshooting steps:
Check Network Compatibility
- Ensure that your router supports 2.4GHz Wi-Fi, as myenergi devices do not support 5GHz bands.
- If your router broadcasts both 2.4GHz and 5GHz networks with the same name, consider separating them or temporarily disabling the 5GHz network during setup.
Improve Signal Strength
- Place the device closer to your Wi-Fi router, especially during setup. If your mobile device has a poor signal to the router at the location of the myenergi product, consider using a Wi-Fi range extender to improve coverage.
Restart Your Router and Device
- Power off your router for a few seconds and then restart it. Wait for the router to re-establish an internet connection.
- Restart the myenergi device and attempt to reconnect to the Wi-Fi.
Verify Network Credentials
- Double-check that you are entering the correct Wi-Fi password, as even small errors will prevent connection.
Check Mobile Device Connectivity
If unable to connect, check if your mobile device connects to the router when near the myenergi product. This can help identify whether the issue lies with the device or the network.
Reset to New Network Settings
If you have changed your router or internet provider, reset and reconnect the myenergi products to the new network settings, as they won't automatically detect these changes.
myenergi Wi-FI BGN Standard
Our internal Wi-Fi cards adhere to the 802.11 BGN standards, which encompass both the 802.11b and 802.11g specifications for wireless networking, as well as the more advanced 802.11n standard. This compliance ensures that our devices support a range of wireless transmission speeds and frequencies, allowing for reliable connectivity and improved performance in various networking environments. The integration of these standards facilitates effective data transfer and enhances the overall user experience, making our systems suitable for a wide array of applications.