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Setting up WiFi & Resetting WiFi Configuration

The current generation of myenergi products has built-in Ethernet and Wi-Fi, allowing them to connect to the internet (serial numbers starting with 2). If you are using the Wi-Fi option, it needs to be connected to your Wi-Fi router. There are two options:

 
  • Local Wi-Fi Access Point: You can connect your phone or computer to the local Wi-Fi Access Point in the myenergi device.
  • WPS Function: If your router has the "WPS" function, you can use this to pair the myenergi device to your router.
 Copy of Group_Shot_Angle_Whitemyenergi_V5_optimised.png
 

As a best practice, whenever you are changing your Wi-Fi settings or setting up the device, perform a reset first to ensure the Wi-Fi module is fresh and ready to go.

Video Instructions

Resetting Wi-Fi Config

iOS Connect

Android Connect

Written Instructions

Resetting Wi-Fi Config

The WIFI module is switched on by factory default when the device is first installed.

If you have trouble setting up the Wi-Fi module or this is not a first-time installation from the factory, check that the Wi-Fi is turned on and then reset the Wi-Fi module. 

Go to - ‘Other Settings’ > 'Advance' > x x x x > 'System' > 'Reset WIfi Settings' > 'Confirm'

WIFI RESET.jpg

iOS Connect

Navigate to: Other Settings > Internet > Wi-Fi > Wi-Fi Config…

Note: If Wi-Fi is Off, select it and press +/TICK to turn it On. This might take a few seconds to update.

Scroll down to Access Point. It should be set to On by default. If it’s Off, select it and press +/TICK to turn it On.

Press the Menu button to return to the Wi-Fi menu. Note down the SSID and Password or take a photo for reference.

Note: You will need the Wi-Fi password during the next steps.

On your iPhone device, go to Settings > Wi-Fi, and select the Myenergi network that matches your device screen.

Enter the passcode you noted down from your Myenergi device when prompted.

A new window will prompt you to create a new password to protect the Wi-Fi settings.

Requirements: The password must be at least 8 characters long, with a combination of lowercase and uppercase letters, and digits.

After setting the new password, your phone/tablet should launch a web browser and take you to the Wi-Fi setup page. If not, open a web browser and enter 192.168.4.1.

Note: Remember this password as you’ll need it to change Wi-Fi settings in the future..

Wait 5 seconds for your password to change and the webpage to reload.

 WiFi_5_seconds.png

On the webpage, select your home Wi-Fi network from the “Detected Networks” list and enter your home Wi-Fi password. Then press Connect.

Note: Usually, leave the “Show IP Settings” option unticked. Only tick it if you need to set a fixed IP address for your zappi/eddi

 WiFi_Setup.png

Wait 15 seconds for the connection to establish.

 WiFi_Reboot.png

Ensure the Wi-Fi is connected by:

    • Checking the settings web page to see if “Connected” is True.
    • Checking the Wi-Fi screen on the zappi, where it should show as Connected.

Note: If the above screen does not appear, ensure your phone or computer is still connected to the Myenergi access point.

 Connection.png

Check for any firmware updates by following the Updating Firmware instructions.

Note: Once connected, the "Local Access Point" created by the zappi will turn off as it’s only needed for setup. If no connection is established, the Access Point will remain on for 60 minutes before turning off to prevent others from connecting to the Myenergi device and changing the settings.

 
Android Connect

Navigate to: Other Settings > Internet > Wi-Fi > Wi-Fi Config…

Note: If Wi-Fi is Off, select it and press +/TICK to turn it On. This might take a few seconds to update.

Scroll down to Access Point. It should be set to On by default. If it’s Off, select it and press +/TICK to turn it On.

Press the Menu button to return to the Wi-Fi menu. Note down the SSID and Password or take a photo for reference.

Note: You will need the Wi-Fi password during the next steps.

On your Android device, go to Settings > Wi-Fi, and select the Myenergi network that matches your device screen.

Enter the passcode you noted down from your Myenergi device when prompted.

A new window will prompt you to create a new password to protect the Wi-Fi settings.

Requirements: The password must be at least 8 characters long, with a combination of lowercase and uppercase letters, and digits.

After setting the new password, your phone/tablet should launch a web browser and take you to the Wi-Fi setup page. If not, open a web browser and enter 192.168.4.1.

Note: Remember this password as you’ll need it to change Wi-Fi settings in the future..

Wait 5 seconds for your password to change and the webpage to reload.

 WiFi_5_seconds.png

On the webpage, select your home Wi-Fi network from the “Detected Networks” list and enter your home Wi-Fi password. Then press Connect.

Note: Usually, leave the “Show IP Settings” option unticked. Only tick it if you need to set a fixed IP address for your zappi/eddi

 WiFi_Setup.png

Wait 15 seconds for the connection to establish.

 WiFi_Reboot.png

Ensure the Wi-Fi is connected by:

    • Checking the settings web page to see if “Connected” is True.
    • Checking the Wi-Fi screen on the zappi, where it should show as Connected.

Note: If the above screen does not appear, ensure your phone or computer is still connected to the Myenergi access point.

 Connection.png

Check for any firmware updates by following the Updating Firmware instructions.

Note: Once connected, the "Local Access Point" created by the zappi will turn off as it’s only needed for setup. If no connection is established, the Access Point will remain on for 60 minutes before turning off to prevent others from connecting to the Myenergi device and changing the settings.

 
WPS Connect

Navigate to the Wi-Fi Menu:

  • If the Wi-Fi option is Off, select it and press +/TICK to turn it on.

Activate WPS:

  • After turning on the Wi-Fi, select WPS Activate from the menu.

Press the WPS Button on Your Router:

  • When prompted, press the WPS button on your router. The WPS button location varies by router model.
 WPS_Buttons.jpg

Confirm Connection on Myenergi Product:

  • Return to your Myenergi product and press +/Tick.

Wait for Connection:

  • Wait until the screen on your Myenergi product shows Connected to complete the Wi-Fi setup.
  • Note: If it doesn't connect the first time, press the WPS button on the router again and activate WPS on the Myenergi product to retry.

Connection Confirmation:

  • Once the product displays Wi-Fi Connected, it means your product is now connected to your router.

Check for any firmware updates by following the Updating Firmware instructions.

Note: Once connected, the "Local Access Point" created by the zappi will turn off as it’s only needed for setup. If no connection is established, the Access Point will remain on for 60 minutes before turning off to prevent others from connecting to the Myenergi device and changing the settings.

 

Extra Advice & Troubleshooting

  • myenergi products operate on a 2.4GHz network, compatible with both dual-band and 2.4GHz-only routers.
  • Ensure your router's security settings are configured to WPA2 encryption for a secure and stable connection.
  • If unable to connect, check if your mobile device connects to the router when near the myenergi product.
  • Consider environmental factors that may affect the signal, such as:
    • Dense materials like stone walls, which can reduce the signal range.
    • Foil-backed insulation, which can weaken most radio signals, including WiFi.
  • If you've changed your router or internet provider, reset and reconnect the myenergi products to the new network settings, as they won't automatically detect these changes.