A widespread Microsoft outage is affecting our systems, including Customer Care. You may experience delays when contacting us.

We're currently experiencing disruption to some of our systems, including Customer Care services, due to a widespread Microsoft outage. As a result, you may experience delays when contacting us or receiving a response to your enquiry.

Our phone lines remain operational but may be busier than usual. To help us prioritise customers who need immediate assistance, we kindly ask that you only call if your enquiry is urgent.

We're sorry for any inconvenience and appreciate your patience. We will continue to monitor the situation and provide further updates as more information from Microsoft becomes available.

In the meantime you can view Microsoft updates directly here: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

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