If you do want to delete your myenergi account this can be through the myenergi App or myenergi myaccount.
If you delete your myenergi account you will no longer be able to view/control your myenergi devices through the myenergi App or myenergi myaccount.
Warning
The previously saved data will not be present on any new accounts that are subsequently created.
Deletion via the myenergi App
- Open the app and select the "menu" at the top of the main screen.
- Now select the "settings" (the cog at the bottom of the screen).
- On the Settings screen, select "Account settings".
- Select "Delete account".
- To confirm you want to delete your account you will need to enter your password and the select "Delete account" again.
Deletion via myaccount
- To delete your myenergi account through the the online account, log in to myenergi myaccount.
- From any page, click on "Account Settings" at the top of the screen.
- On the next screen, click on "Delete account".
- To confirm you want to delete your account you will need to enter your password and select "Yes, I am sure".
Data Protection
We take your data protection very seriously. For details please see our Privacy Policy.