This article addresses the issue of the "Charge Delayed" notification on the zappi when charging a Renault Megane.
Overview
Some Renault Megane owners have reported that their vehicle occasionally refuses to charge, displaying a "Charge Delayed" notification on the zappi charger. This issue is specific to the Megane model and is not present with other models, such as the Renault Zoe.
Fix
As of 13/09/23, this issue has been identified as a software problem specific to the Renault Megane. The problem is not related to the zappi charger itself.
- Issue Identification: The fault lies within the Megane's software and does not affect other Renault models, like the Zoe, which remain unaffected.
- Resolution: The issue is with the EV’s software. Please contact your Renault dealer and reference the issue under ACTIS-82668 for support and resolution.
Further Information
Further details, discussions and updates can be found on our forum.
Conclusion
The "Charge Delayed" issue experienced with the Renault Megane is confirmed to be a software-related fault within the vehicle. It is not associated with the zappi charger. For a resolution, contact your dealer with the reference ACTIS-82668.