Our Technical Support team is here to assist you with any enquiries you may have after your purchase. Should you have any questions prior to making a purchase, please email our Sales team at Sales.gb@myenergi.com
Where was the product returned to first?
Select the country you are reporting from
If you logged into the myenergi app when onboarding, you used zappi, if you logged into your vehicles app, you use vehicle.
This will be a 5-digit number listed on the replies back from myenergi
Tick this box to confirm the upload of the 'Warranty Request - Product Details' form.
This can be found on the silver sticker located on all myenergi products except accessories
Please provide your vehicle make and model (If the query is zappi-related)
Go to Menu>Information on your myenergi product to locate the 8-digit serial number.
Use the attachment tool at the bottom of this form to upload your debit note
Please enter N/A if there is no extra information you wish to provide.