These instructions apply to the zappi v2.0
(The zappi will have a serial number starting with a "1")

Updating devices is crucial for several reasons:

  • Firstly, updates often contain patches for security vulnerabilities, helping to safeguard against potential threats and data breaches.
  • Secondly, updates can improve device performance, efficiency, and reliability, ensuring smoother operation and a better user experience. Additionally, updates often introduce new features or enhancements, enhancing functionality and keeping devices up-to-date with evolving technology standards.

Overall, regular updates are essential for maintaining the security, performance, and functionality of devices in today's rapidly evolving digital landscape.

Warning: Once you download your firmware, you will then need to install it

Downloading Firmware Via Legacy hub

The first step is to download the device firmware images to the hub so that they can then be transferred to your zappi. To do this, see our click the article below

Updating hub Instuctions

Warning: If you have a libbi. You cannot use HUB and must use the virtual hub within libbi

  • Now the hub is back to its "normal" state, short press the download button, server will go white, once its green you can proceed to the next step.

Warning: When the firmware on the hub has been updated the server light will return to blue or green.

Downloading Firmware Via vhub Device

 

Navigate to the Download Firmware menu and select the option to download the firmware
On the zappi, the menu is "Other Settings - Download Firmware - Download..."  

It's important to ensure your vehicle is not plugged in at this stage. If you are plugged in, your zappi will not update. 

The download progress is shown on the screen. 

Once the download is complete, on the "Firmware Update" menu, go back to the zappi.

Install the new device firmware

Select the menu "Other Settings - Download Firmware"

zappi will download the latest firmware and then reboot. 

Warning: Some older firmware does not have the above setting, additional steps are required to complete the upgrade - Select the menu "Device Settings - Advanced - XXXX - System - Download Firmware 

Install the new device firmware via bootloader

 

Method 1
  • Turn off the zappi, turn it back on and at the same time press and hold + Button.
  • Now select the menu to Download Latest Firmware

  • zappi will download the latest firmware and then reboot. 

 

Method 2

  • Press the down arrow to access the main menu. 
  • Press and hold the Menu Button (3 lines) and + Buttons until you see the screen go blank.
  • As soon as your screen goes blank, let go of menu button (3 lines) and hold down + Button.
  • Now select the menu to Download Latest Firmware

  • zappi will download the latest firmware and then reboot. 
 

 

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