We have seen an increase in customers incorrectly interpreting the boost menu on zappi. Until a redesign is complete to remove this confusion please see this article that will aid in clearing any confusion up.
Default View
|
||
How do I know if a timer is already set?To tell if you have a fixed period scheduled timer set, you will see from the app a Clock icon appearing next to Scheduled. When the Clock icon shows, you can have a smart boost or a manual boost also set, but if the vehicle is not charging at the start of the fixed period scheduled timer it will then deliver a charge to your vehicle in line with what you have set. |
||
What to do about it?If you want to use a different boost timer than your fixed period scheduled timer (Timed Boost), you will need to turn off the boost timer, to do this see our article on boost timers -> zappi - How to set up a Timed Charge / Cheap Rate Charge |