In this article:
- Removing The Faulty Device:
- Installing The New harvi:
- Pairing The harvi:
- Restoring Previous Settings:
Removing the Faulty Device:
At the top and bottom of the front cover, locate two white plastic retaining clips. Push these clips inward to release the Harvi front from the rear casing.
Once the top cover separates from the rear, you'll see the CT wire connected to a CT port inside. Identify the orange levers and pull them back to release the cable from the Harvi.
Note: There's no need to detach the CT from the wire it's reading.
Installing The New harvi:
Place the CT wires into the new Harvi in the same positions as the faulty device.
Allow the Harvi to initialize for approximately 30-50 seconds.
You'll notice the LED on the Harvi starting to flash green, indicating it's operational.
Next, it needs to be connected to your Zappi or Eddi.
Removing the Old Harvi from the Main Device:
Access the main device's menu and navigate to: Menu > Other Settings > Advanced > 0000 > Linked Devices > Devices > Harvi > Remove Device. Make sure to note down each CT's settings before proceeding.
Pairing The harvi:
Press the pair button on the Harvi for one second. Count the number of blue flashes, as each flash corresponds to a channel. Unless otherwise specified, use channel 1. Contact support if you encounter any issues.
Once the Harvi light turns red and flashes, go to the main device (Eddi or Zappi) and follow these instructions:
Navigate to: Menu > Other Settings > Advanced > 0000 > Linked Devices > Pairing Mode.
When the Harvi appears on the device list, press either the tick or plus button on the main device to confirm pairing.
Wait for the timer to reach zero and the question mark to disappear, indicating successful pairing.
Restoring Previous Settings:
Set the Harvi back to the settings noted down earlier. Press the plus or tick button on the Harvi and adjust the CT settings accordingly.
Once the new Harvi is installed, confirm its functionality by contacting our support team to verify successful installation and correct transmission of readings. You can reply to this email for assistance.