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How to pair a master device to a hub

In this article:

Overview

To be able to update or use our app on our earlier devices (zapp V1/V2 and Eddi V1) you must use our legacy device called hub to do this. This article will go over how to pair an eddi and or a zappi with a hub. If you have a libbi, you must not use a physical hub as they do not support the libbi. 

These instructions assume that the hub and zappi have not been paired before and they are on the default radio channel (1).

hub

On the hub briefly press the "Pair" button.   The LED's should change colour:

All countries except Australia
(868 MHz Radio)

 Australia
(915MHz Radio)
  • Power LED - Flashing Red
  • Server LED - Off
  • harvi / ch 1 LED - Solid Blue
  • All other LED's - Off
  • Power LED - Flashing Red
  • Server LED - Yellow
  • harvi / ch 1 LED - Solid Blue
  • All other LED's - Off

If the LEDs are not these colours then the hub is set on a different radio channel or may be on the wrong radio frequency. 

If you find this is the case, you are often best to reset the hub and start fresh. -> How to reset hub

zappi

ZAPPI_UNTETHERED_3QTR_LEFT_WHITE_optimised.png

Select the menu:  Other Settings -> Advanced -> 0 0 0 0 -> Linked Devices - Pairing Mode

The display hub will appear in the list of devices on the screen

Make sure it is selected and then press +

After a short countdown, the list of devices will refresh and you should see the listed and pair.

The zappi LED on the hub will now be lit.

 

eddi

EDDI_FRONT_optimised(1).png

Select the menu:  Device Settings -> Advanced -> 0 0 0 0 -> Linked Devices - Pairing Mode

The display hub will appear in the list of devices on the screen

Make sure it is selected and then press Tick

After a short countdown, the list of devices will refresh and you should see the listed and pair.

 

Hub channel/frequency change

hub.jpg

If the LEDs on the hub are not as listed within the hub section: then the hub is on a different radio channel. The hub and the zappi need to be on the same channel to work.  

To change the hub channel:

  • Briefly press the "Pair" button.  The Power LED will flash Red
  • Now press and hold the "Pair" button
  • The channel LED's will cycle through the eight possible channels
    • Blue - Channels 1 to 4
    • White - Channels 5 to 8

 

Changing the hub from 868MHz to 915MHz (and back)

To switch between the two different radio frequencies

  • Briefly press the "Pair" button.  The Power LED will flash Red
  • Now Press and hold the “Pair” button and the “Download” button together for 10 seconds until the server LED changes  (Yellow for 915MHz Australia mode / not lit for 868MHz mode)