If the display on your eddi continuously shows "Waiting for Surplus" while the export power is displayed correctly, but surplus power is not being used, the issue may be related to the Export Margin setting. This article will explain how to identify the cause and resolve the issue.
Symptom:
- The display on the eddi continuously shows "Waiting for Surplus."
- The export power is displayed correctly, but surplus power is not being used.
Cause:
- Export Margin Set Too High:
If the Export Margin setting is set too high, it could prevent the system from using surplus power, even though the export power is being correctly displayed. The Export Margin represents the threshold at which the eddi will start using surplus power for your appliances. If this value is too high, the system will wait until the surplus exceeds that margin before using the power.
Solution:
1. Check the Export Margin Setting:
- The default setting for the Export Margin is 0W, meaning that surplus power will be used as soon as it is available.
- If the Export Margin has been set to a value higher than 0W, the system will not use surplus power until the export power reaches that threshold.
- To resolve the issue, check and adjust the Export Margin setting to a lower value, or return it to the default of 0W.
- You can access this setting through the eddi's menu under the relevant configuration options.
Additional Troubleshooting Tips:
-
Adjust the Export Margin Gradually:
If you're finding that the surplus power is still not being used after setting the margin to 0W, try adjusting the Export Margin down in small increments to see if this resolves the issue. -
Verify Settings After Adjustment:
Once you’ve made adjustments, monitor the display to confirm that the surplus power is being used correctly. If the issue persists, double-check other settings in the eddi menu or consult myenergi’s support team. -
Check for System Updates:
Ensure that your eddi firmware is up to date, as newer software versions may resolve certain issues related to surplus power usage.
Conclusion:
When the eddi displays "Waiting for Surplus" but the export power is correct, the likely cause is the Export Margin being set too high. By adjusting this setting, you should be able to allow the system to begin using surplus power as intended. If the issue continues, please contact myenergi’s technical support for further assistance.