Registering myenergi Devices

Registering your myenergi devices is easy and there are two ways you can do it yourself. As the customer, you need to register because it ensures that the warranty is in your name and not the installer's. Let's go through both ways to register.

NOTE: myenergi does not accept registration in any of the forms than what is shown on this article.

Registering via myenergi Mobile App

To begin your journey with myenergi and access a range of exclusive features and benefits, you'll first need to create a myenergi account.

Before You Begin

Please ensure that you have downloaded the myenergi App from the relevant App Store.
myenergi App for Android
myenergi App for Apple iOS

Open the myenergi App and click on the "First time here" towards the bottom, or if you wish to use a social media log-in, tap more sign-in options.
Confirm your first and last name to aid in warranty at a later date.
You will now need to enter your email and then need to create a password, keeping to the guidelines as displayed. Make sure you repeat the password identically on the bottom line before pressing 'Create Account'.
Now set your communications preferences. Click 'Continue'.
Check your email account for the verification code you have been sent and enter that code.
Your account is now made and ready to register products and utilise them!
Now tap the "+" to add your first product.
Using a swipe motion, find the product you wish to connect.
Tap to confirm your devices are paired & Connected to Wi-Fi (where applicable).
Now enter the details requested from your primary device. To find your hub serial number and registration code click Here
You will now see the product connecting to your app.
Give your location a name.
You will now see all your linked devices on the main display screen

Registering Video

Registering via myenergi myaccount

To begin your journey with myenergi and access a range of exclusive features and benefits, you'll first need to create a myenergi account. Follow these simple steps to get started:

Go to myenergi myaccount using your preferred web browser.
Complete the email fields and password, or choose a single sign-on option (Google, Apple, Facebook).
If you choose email, check for the verification code we'll send you and enter it.
After verification, you'll see a welcome screen; click "Got it!"
To register products, add your location details: Press "Add a location."
Fill in the requested details; some sections are optional.
Once your location is set, return to the dashboard.
Click "Add a myenergi product" and then "Add my first product".
Choose "Register a new product."
Complete the form; the serial number is your main device, and the registration code is found in the device menus (Menu > Information > Page 2). If the code isn't visible, refer here for more help
Now you are registered for warranty.

Offline Registration

To begin your journey with myenergi and access a range of exclusive features and benefits, you'll first need to create a myenergi account. Follow these simple steps to get started:

Go to myenergi myaccount using your preferred web browser.
Complete the email fields and password, or choose a single sign-on option (Google, Apple, Facebook).
If you choose email, check for the verification code we'll send you and enter it.
After verification, you'll see a welcome screen; click "Got it!"
To register products, add your location details: Press "Add a location."
Fill in the requested details; some sections are optional.
Once your location is set, return to the dashboard.
Click "Add a myenergi product" and then "Add my first product".
Choose "Register another product."
Choose the product you wish to register and enter the serial number required, then press next.
Now you are registered for warranty.

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