How do I Reboot zappi?

Rebooting your zappi is a straightforward but important maintenance step that can help resolve minor faults, refresh performance, and ensure the system operates as expected. Whether you're troubleshooting an issue or applying new settings, following the correct reboot process is essential for safe and effective operation.

Step-by-Step Reboot Procedure

  1. Access the Main Menu
    Press the menu button once. This will display the main menu on the zappi screen.

    Tip

    The menu button is represented by three horizontal lines and is commonly referred to as the "hamburger" icon.

  2. Initiate the Reboot
    Press and hold the menu button while in the main menu. Continue holding it until the screen goes blank and the device powers down. This signals that the zappi is initiating a reboot.
  3. Wait for Reboot Completion
    The device will automatically power back on. This may take a short time. Once the screen is active again, the zappi will return to normal operation.

Important

Before rebooting, ensure that any charge leads are unplugged. The zappi will not reboot correctly if a vehicle is plugged in or a charging session is active.

Why Reboot Your zappi?
  • Resolve Minor Glitches
    Temporary software issues or unresponsive behaviour can often be cleared with a reboot.
  • Restore Connectivity
    Helps restore Wi-Fi or internal communications between devices such as harvi or libbi.
  • Apply New Settings or Firmware
    Ensures configuration changes or updates are correctly loaded.
  • System Refresh
    Clears background processes and helps maintain smooth performance.
Tips for Effective Use
  • Reboot When Idle
    Only reboot when no charge is in progress and the vehicle is disconnected.
  • Monitor for Patterns
    If the need for reboots becomes frequent, it may indicate an underlying issue requiring support.
  • Keep Firmware Updated
    Install official updates when prompted to reduce issues and improve stability.

Following the correct reboot procedure helps ensure your zappi remains responsive, efficient, and ready to deliver reliable charging whenever required.

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