Getting Started

Can I use a adapter with zappi?
If you are considering using an adapter with the zappi charger, we strongly advise against it. myenergi only produces...
CT Clamp and harvi Calculator for myenergi Installations | System Builder
Getting your CT clamp and harvi configuration right is essential for any myenergi installation — get it wrong and the...
Device Wi-Fi Setup
zappi, eddi, and libbiChanged your router or internet provider?You'll need to reset Wi-Fi on your device before recon...
How do I Reboot zappi?
Rebooting your zappi is a straightforward but important maintenance step that can help resolve minor faults, refresh ...
How do myenergi products balance the grid in your property
Current Transformers (CTs) are at the heart of how myenergi devices manage energy safely and intelligently. Unlike st...
How to set a local PIN code on my zappi
This article explains how PIN codes work on your zappi after recent security updates and how to configure or disa...
How to Use zappi with Sigenergy Battery — Charge Your EV from Solar Without Draining Your Battery
For homeowners with a Sigenergy SigenStor battery (single-phase and three-phase) and a zappi EV charger.In short: zap...
What are the zappi charging modes?
zappi has four modes to help optimise the charging of your EV.  As zappi is designed to optimise the use of local ren...
What do the Bolt light colours on zappi 2.1 mean?
 
What do the icons on my zappi screen mean?
  Overview Within the myenergi ecosystem, we use a range of icons to explain and inform users about the product's fun...
What Does “EV Disconnected” Mean on zappi?
Seeing EV Disconnected on your zappi screen is nothing to panic about. It simply means the charger is not detecting a...
What is the Minimum Green Level (MGL)?
Overview Part of the charging regulations states that the minimum charge rate is 1.4 kW per phase for a battery-equip...