zappi

The original eco smart zappi EV charger.
User Guides
Can I use a adapter with zappi? Can zappi do vehicle to grid? (V2G) How do I Reboot zappi? How do I set up Multiple PINs on my zappi? How do myenergi products balance the grid in your property How to do a manual boost on zappi
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Troubleshooting
Bad Voltage Range Changing radio frequency on myenergi devices Charge Delayed Comms Fault #26 / NMI Displayed Contactor Fault - Voltage Related Factory Reset and Set Up - zappi v2.1
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Installer Hub
What Does “EV Disconnected” Mean on zappi? Recovering a zappi 2.1 with an NMI Screen (Advanced Steps) Do I Need to Complete myenergi Training? Compliance with the Electric Vehicles (Smart Charge Points) Regulations 2021: Legacy Charge Points Changing radio frequency on myenergi devices Importance of Rebooting After Fault-Inducing Tests
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Multiphase
Introducing, zappi Multiphase Installation of conductor cable zappi 2.1 Multiphase Overview zappi 2.1 Multiphase Technical Bulletin
Three Phase Questions
Automatic Phase Switching ECO/ECO+ charge rates in a three phase zappi Correct Installation of Current Transformers (CTs) in a Three-Phase System Managing Phase Rotation and CT Connections for Three-Phase zappi Installations
Open Charge Point Protocol (OCPP)
Myaccount & OCPP - AccessID Issues OCPP 1.6J Complete Overview What OCPP providers are currently supported by zappi? Setting up Open Charge Point Protocol (OCPP) Introduction to Commercial Mode How do I turn on commercial mode on zappi?
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EV Information, Quirks and Settings
Diagnosing Timed Boost Charging Issues in BMW X5 50e and Other Models Post-Firmware Update 8.5 Understanding Why Many EVs Max Out at 11kW Charging Despite the zappi’s 22kW Capability Overheating Charging Sockets in Kia and Hyundai Vehicles Troubleshooting "Charge Delayed" and "EV Full" Issues with the Porsche Taycan Compatibility Issues Between Vauxhall e Corsa and zappi Troubleshooting "Charge Delayed" Notification on the Renault Megane
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Grid Protection: Demand Side Response (DSR)
Gridpay
Frequently Asked Question Around Grid Protection (DSR) How to Opt Permanently Out of Grid Protection How to skip for 24 hours The Importance of Grid Protection: Maximising Efficiency with myenergi Products Understanding Compatibility Between Intelligent Tariffs and Grid Protection / Demand Side Response (DSR) What is Grid Protection?
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Guidance and Policies
zappi & Intelligent Octopus Go Why We Ask for Tariff Details zappi & OVO Charge Anytime Compliance with the Electric Vehicles (Smart Charge Points) Regulations 2021: Legacy Charge Points Reconnecting Your myenergi Device After Changing Wi-Fi Provider Supported Time Zones for myenergi Products
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Firmware Release Notes
zappi 2 + Wi-Fi/vHub Firmware Releases zappi 1 firmware release notes zappi 2 firmware release notes
Using e-Sense
Using the e-Sense Port on the zappi to start a manual boost. Using the e-Sense Port on the zappi to change into stop mode. Using the e-Sense Port on the zappi to Limit Device Output
zappi Overview (v1,v2,v2.1)
v2 zappi overview v1 zappi Overview