Guidance and Policies
Zappi x Hive Integration Guides
You can link your zappi EV charger with Hive to control charging modes and boosts within the Hive app. This guide sho...
Why We Ask for Tariff Details
To give you the most accurate data possible in the myenergi app, we ask you to enter your electricity tariff details....
zappi & OVO Charge Anytime
OverviewOVO Charge Anytime is a type-of-use add-on to customers home energy tariff that enables eligible EV drivers t...
Compliance with the Electric Vehicles (Smart Charge Points) Regulations 2021: Legacy Charge Points
As of 30th June 2022, the United Kingdom has enforced the Electric Vehicles (Smart Charge Points) Regulations 2021, m...
Reconnecting Your myenergi Device After Changing Wi-Fi Provider
When you switch your Wi-Fi provider or replace your router, your myenergi product will no longer be connected to the ...
Supported Time Zones for myenergi Products
To ensure the optimal performance of your myenergi devices, selecting the correct time zone is critical. Below is a d...
Electric Vehicles (Smart Charge Points) Regulations 2021 - Random Delay
The Electric Vehicles (Smart Charge Points) Regulations 2021 came into effect on 30th June 2022.
These apply to any ...
Octopus Agile intergration into zappi
The Octopus Agile Tariff is a pricing plan designed to provide lower rates during off-peak periods. For those on this...
zappi & Intelligent Octopus Go
Overview
There are 2 approaches to using your zappi with Intelligent Octopus (IO):
vehicle-based integration
za...
Cyber Security Guidance (Using your zappi securely)
Some of this information only applies to zappis that have built-in Wi-Fi / Ethernet. (zappis with a serial number sta...