Fixing Problems
myenergi Wi-Fi Setup & Troubleshooting
This article walks you through connecting a myenergi device to your Wi-Fi network — from initial checks and setup, th...
How to Use zappi with FoxESS Battery — Charge Your EV from Solar Without Draining Your Battery
For homeowners with a FoxESS ECS and EQ series batteries (paired with FoxESS hybrid inverters) battery (single-phase ...
How to Use zappi with Sigenergy Battery — Charge Your EV from Solar Without Draining Your Battery
For homeowners with a Sigenergy SigenStor battery (single-phase and three-phase) and a zappi EV charger.In short: zap...
Concerns about zappi overheating in hot environments
Thermal ProtectionLike all modern smart devices, including solar inverters and EV chargers, zappi includes built-in t...
PIN protection after firmware update?
Your zappi may now ask you to set a PIN after updating to the latest firmware. This update adds important security im...
What Does “EV Disconnected” Mean on zappi?
Seeing EV Disconnected on your zappi screen is nothing to panic about. It simply means the charger is not detecting a...
Recovering a zappi 2.1 with an NMI Screen (Advanced Steps)
If your zappi 2.1 is displaying an NMI message and you’re able to connect it to your router using an Ethernet cable v...
Understanding and Fixing Single Phase Operation in 3 Phase Zappi Models
Overview
When a 3-phase Zappi charger is observed to operate exclusively on a single phase, this situation is typical...
Understanding Harmonics in zappi
Overview
The zappi operates as a single-phase AC charger, which has implications for its harmonic data characteri...
I have a zappi v1 and no other myenergi devices but I want to use new firmware?
If you have a zappi v1 then there is no need to do anything. Your zappi will continue to work as it does now.
Warn...