Using your zappi
I have forgotten my PIN and cannot unlock my myenergi product
If you have forgotten the PIN you set on your myenergi product, contact Customer Care. Once we verify you own the pro...
PIN protection after firmware update?
Your zappi may now ask you to set a PIN after updating to the latest firmware. This update adds important security im...
Automatic Phase Switching
Note: This feature is only available for three phase versions of the zappi running firmware version 5.300 or above.
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ECO/ECO+ charge rates in a three phase zappi
Overview
zappi is an AC charger for electric vehicles, designed to meet the requirements of the International Standar...
How do I set up Multiple PINs on my zappi?
In this article:
Overview
Assigning PINs
Overview
Customers with later zappi models (those with an ‘H’ in their mo...
How to do a manual boost on zappi
The Manual Boost function can only be used when charging in ECO or ECO+ mode. When boosting, the charge rate is set t...
How to do a smart boost on zappi?
Overview
The Smart Boost function will charge the EV with a minimum kWh figure by a set time. Smart Boost is availabl...
How to Set a Timed Charge (Boost) on Your zappi
OverviewThere are three ways to set a scheduled boost in the myenergi products but it's important to note when you se...
How to do I set up Pre-Conditioning on zappi?
In this article:
Overview
Setting Preconditioning
How To Video
Important Notes
Overview
Most EVs provide a precond...