Commissioning – Help Centre (EN)

For homeowners with a Tesla Powerwall 2 or Powerwall 3 and a zappi EV charger. In short: zappi works with Powerwall o...

For homeowners with a Sungrow SBR HV and SBH series batteries (paired with Sungrow SH hybrid inverters) and a zappi E...

For homeowners with a GoodWe ESA series (all-in-one) and Lynx Home F G2 (with GoodWe hybrid inverters) and a zappi EV...

For homeowners with a AlphaESS Smile-M5 and Smile-G3 series and a zappi EV charger.In short: zappi works with AlphaES...

For homeowners with a FoxESS ECS and EQ series batteries (paired with FoxESS hybrid inverters) battery (single-phase ...

For homeowners with a Sigenergy SigenStor battery (single-phase and three-phase) and a zappi EV charger.In short: zap...

As of 30th June 2022, the United Kingdom has enforced the Electric Vehicles (Smart Charge Points) Regulations 2021, m...

When testing for faults on zappi, it is critical to follow a specific procedure to ensure the unit operates correctly...

In this article, we aim to clarify a common query raised by installers regarding a 60V reading when using certain tes...

myenergi Installer Test Box

Overview This EVSE test box can be used to test the zappi as well as other AC charge point/EVSE products. The box sig...

zappi versions and "PEN Fault" detection

Overview As well as the different power ratings, colour options and the choice of tethered or untethered, myenergi al...

NOTE: When using zappi in a three-phase setup, it is essential to optimise phase rotation and CT connections to ensu...

What is the installer menu?

We are currently processing updates to improve our support articles. This adjustment is intended to provide a more i...