We are currently experiencing an issue affecting the functionality of AccessID, which may result in your PIN not being recognised on secondary devices within your ecosystem. This could lead to difficulties in accessing or controlling your devices seamlessly.
Please rest assured that our technical team is actively investigating the issue and working on a resolution as a priority. In the interim, some users have reported success by attempting to set their PIN multiple times on the affected devices. While this may offer a temporary workaround, we fully acknowledge that this is not an ideal solution and falls short of the smooth, hassle-free experience we strive to provide.
We sincerely apologise for any inconvenience caused and appreciate your patience as we work to resolve this matter swiftly.
27/09/2024