Policies
End of Support for Mobile Applications Policy
Mobile Application Update and Compatibility Information
At myenergi, we are committed to providing our customers w...
Contacting myenergi Support: Your Options
At myenergi, we are committed to providing exceptional customer support. To ensure you receive assistance promptly a...
Our Support Contact Process
Our Support Contact Process
We are excited to announce a key change to our support process designed to enhance servi...
Data collection & Storage
Why does my hub transmit consumption data to the myenergi server?
myenergi products are designed to help customers u...
Product Support Policy
At myenergi we believe our products should be ready for the future. That’s why our products can be updated, when c...
Security and Vulnerabilities
Background
At myenergi we care about ensuring our products are safe and secure whilst they operate in your home. Y...