Onsite Troubleshooting
Understanding the 60/70V Floating Voltage Issue with Testers
In this article, we aim to clarify a common query raised by installers regarding a 60V reading when using certain tes...
Do I need to fit a grid CT Clamp?
Watch this short video which explains how the grid CT clamp works and why it’s required across the myenergi ecosystem...
How to Reboot zappi GLO
Why reboot?A reboot may be needed after a firmware update or if the unit becomes unresponsive. You can reboot the zap...
Wi-Fi setup and troubleshooting
This guide connects your myenergi device to your home Wi-Fi in about 10 minutes. Pick your device, then follow the st...
Flashing or Solid Red Light Faults/Errors - Zappi GLO
Flashing Red Light
If your myenergi product displays a flashing red light, this usually indicates a lockout state fa...
Providing Feedback on myenergi Products
At myenergi, we value your feedback and continuously strive to improve our products based on customer suggestions. Yo...
Removing and Refitting the Sun Shield
The Sun Shield on the front of zappi GLO is designed for simple removal and reattachment, giving access to internal ...