How To
Registering myenergi Devices
Registering your myenergi devices is easy and there are two ways you can do it yourself. As the customer, you need to...
How to Change Your Email on app/myaccount for myenergi
At myenergi, we understand the importance of keeping your account information up to date, and this includes your emai...
How to Change Your Email on app/myaccount for myenergi
At myenergi, we understand the importance of keeping your account information up to date, and this includes your emai...
How to Purchase Extended Warranty
Peace of MindIn case an issue arises with one of your products, our extended warranty covers your products for an add...
How to View Multiple User Charge Data
Customers using the later models of zappi (identified by a ‘H’ in the model number) can now configure PIN codes throu...
How to set up your energy tariff in the myenergi app
To optimise your myenergi products' charging schedule based on your energy tariff, follow these steps within the myen...
How to Set up your Electricity Tariff
Within the myaccount you can set up your tariff, this is crucial to be done if you are on a dynamic tariff that we su...
How to Delete the myenergi Account
If you do want to delete your myenergi account this can be through the myenergi App or myenergi myaccount.
If you del...
How to Remove or Delete a Device From Your myenergi Account
In this article:
Removing a device from your myenergi account and app
Restoring a device that was deleted by mistake...
How To Log Out The App
Important
When you log back into the app, make sure you use the same method every time. So if you logged in with a "...
App Set Up
In the world of innovative energy solutions, ensuring seamless integration and optimal performance of your myenergi d...
Sharing your app to another person.
There is a feature in the app commonly referred to as "Location Sharing". This enables the owner of an account to sha...
How do I find my serial number and registration code?
The first time you add your system to the myenergi app or the online account, you will be asked to enter:
The Seri...