The myenergi app shows your energy live and controls your zappi, eddi and libbi. Set schedules, boost when you need it and track your solar use.
Install the app on your phone, then add your product.
See the app
Three screens to know.
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Choose a charging mode and set a boost.
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Follow imports, exports and use through the day.
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See your green share and totals for a period.
What you do in the app
Each card links to the full guide.
See your energy live
The live view shows power moving between your solar, grid, home and devices. The green leaf shows the share of your use from renewable sources. Tap it to see every connected device.
Look back at your usage
Pick a period to see consumption, generation, grid import and exported solar. Graphs shade the times a device was boosting. Reports and exports live in myaccount.
Charge your EV your way
Choose Eco, Eco+ or Fast. Eco matches your charge to spare solar. Eco+ waits for enough surplus. Fast charges at full speed. Use the Eco+ slider to set the minimum green level.
Boost when you need it
Start a timed boost on zappi or eddi. With zappi, set a smart boost. Pick the energy to add and the time you need it by. Smart boost works in Eco and Eco+.
Heat water with spare solar
eddi sends spare solar to your hot water or heating. Press and hold a device icon on the home screen, then drag it to set which device gets spare power first.
Run your libbi battery
Choose where libbi charges from: solar or wind only, the grid at the cheapest times, or both. Change the choice at any time in the charging preferences.
Match your energy tariff
Enter your tariff in Location Settings so the app reports to your plan. Smart tariffs run your devices at the best times. Set up Octopus Agile in myaccount.
Share and manage locations
Share a location with another person. They need their own myenergi account. Add more than one location from the app menu and give each a name, an address and a tariff.
Works with your myenergi products
The app brings your devices into one view.
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zappi
EV charger, including zappi GLO. Pick a mode and boost.
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eddi
Hot water and heating. Boost and set priorities.
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libbi
Home battery. Choose where it charges from.
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harvi
Wireless CT sensor. Adds readings to your live view.
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hub
Links the devices in older systems to the app.
Get started in four steps
Install the app
Search for myenergi in the App Store or on Google Play.
Create your account
Open the app and tap First time here. Enter your name and email, create a password and set your communication preferences. Enter the code we email you.
Add your product
Tap + and swipe to your product. Enter the hub serial number and registration code from your primary device. Your installer's handover email lists both.
Connect to Wi-Fi and name your location
Check the product is paired and on your Wi-Fi. Name your location, then enter your tariff.
If something is not working
Pick the guide for what you see.
- Fix login and registration problems in the app
- Fix an invalid credentials message when you register
- Fix Wi-Fi and offline problems
- Pair your devices
Questions
Which myenergi products work with the app?
zappi, including zappi GLO, eddi, libbi and hub show in the app. harvi adds readings from extra CT sensors to your live view.
Does the app handle more than one house?
Yes. Add each house as a new ecosystem from the app menu. Every location keeps its own name, address and tariff.
How do I see my data on a computer?
Log in to myaccount.myenergi.com with your app email and password. Reports and data exports are there. Exports download as CSV or PNG files.
What is different with zappi GLO?
zappi GLO has no screen or buttons, so the app is how you set it up and control it. You also lock it with an Access Key and check its firmware in the app.
Will other people in my home see my devices?
Only if you share the location. The other person creates their own myenergi account. After you share, they see and control the devices at the shared location.
Still stuck? Send us your product, your serial number and what you see in the app. We take it from there.