Open Charge Point Protocol (OCPP)

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OCPP 1.6J Complete Overview

The Open Charge Point Protocol is an open-source standard for communication between charge points (such as zappi with...

What OCPP providers are currently supported by zappi?

zappi has been successfully tested with various OCPP service providers. If your OCPP platform is not listed below, yo...

Setting up Open Charge Point Protocol (OCPP)

Introduction This article will guide you through the steps to get started with OCPP for zappi. For a list of support...

Introduction to Commercial Mode

Commercial mode is a new feature available on zappi chargers with built-in Wi-Fi after firmware 5.542. The firmware c...

How do I turn on commercial mode on zappi?

To enable commercial mode, you need to set the CommercialMode configuration parameter in the OCPP configuration to Tr...

How do I display a tariff on my zappi display in commercial mode?

NOTE: You need to enable Commercial Mode to use this feature. Click here to learn how. Introduction When in Commerci...

Can I still use the myenergi app when OCPP is active?

Even if you have OCPP (Open Charge Point Protocol) or charging profiles enabled, you can still use the myenergi app. ...

What OCPP messages does zappi support?

Introduction With the introduction of V5.114 firmware for zappi with built-in Wi-Fi, (serial numbers starting with a...

OCPP - How does remote start work with zappi?

zappi supports the OCPP remoteStartTransaction and remoteStopTransaction commands. These are typically used by OCPP s...

How do reboot zappi using OCPP?

You have the option to send an OCPP reset command to zappi. Whether you perform a soft reset or a hard reset on zappi...

What is maintenance mode when using commercial mode on zappi?

Important Maintenance mode is only applicable to the commercial mode, where access to the charger menu screens is re...

What is StopTransactionOnInvalidId in OCPP and how do I use it?

The OCPP configuration parameter StopTransactionOnInvalidId determines how zappi should behave if the third-party pla...

What is the plugandcharge ID and how do I use it?

The PlugandChargeID is a configuration parameter in OCPP that determines what is sent in the TAGID field of an OCPP s...

How do I display a QR code on zappi to direct customers to the correct app or payment link?

Zappi has the ability to generate a QR code that is shown to customers once they connect their vehicle to the chargin...

Can I use OCPP charging profiles with zappi?

Starting from firmware version 5.5, zappi now has the ability to support OCPP charging profiles. These profiles enabl...

What do I need to configure to setup commercial mode on zappi?

If you are using the commercial mode and intend to charge users for the energy they consume, you need to set the foll...

How can I adjust the Heartbeat interval on zappi?

Heartbeats are used within OCPP to allow the charge point and the central system to ensure the charger still has an a...

How can I turn off the local PIN allow list on zappi?

As part of our OCPP implementation we've allowed the use of 5 digit PIN codes. You might not always want PIN codes to...

How can I adjust how often OCPP MeterValues are sent?

zappi supports the use of the MeterValueSampleInterval configuration parameter. You can adjust the interval that zapp...

How can I use the zappi charge modes with OCPP?

By default, sending a remoteStartTransaction message to zappi, using OCPP, will result in the charger moving from STO...

Recommended Lock Settings for OCPP

If you're using your zappi in a public place you might want to restrict access to your zappi so it can only be used b...

How do I use a PIN code with OCPP?

Use of PIN Codes You can use zappi PIN codes in conjunction with Open Charge Point Protocol (OCPP). To do this, you f...

Why do I see rejected status when starting a remoteStartTransaction?

Following the OCPP specification, zappi will reject a remoteStartTransaction in the following scenarios: A charging ...

Why does my charger not connect the OCPP platform?

Connection issues can be one of the hardest topics to troubleshoot. Here's some handy guidance on how you can trouble...